Privacy Policy

1. INTRODUCTION

Welcome to our privacy policy. At Tile House Ltd we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website. By accessing or using our website, you consent to the practices described in this policy.

2. TYPES OF COOKIES WE USE

2.1 When you sign up or make an account:

• Name
• Contact Information
• Email Address
• Phone Number
• Mailing Address

2.2 Non-Personal Information:

• IP address
• Browser Type
• Pages Viewed
• Web Logs

3. HOW WE USE YOUR INFORMATION

Personal Information:

• Process your orders and payments
• Provide customer support and respond to inquiries
• Send order updates and promotional materials (with your consent)
• Comply with legal obligations

Non-Personal Information:

• Improve and analyse our website's performance
• Enhance user experience
• Monitor website traffic and usage patterns

4. DATA SECURITY

We employ industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage can be guaranteed 100% secure.

5. DATA SHARING

We may share your personal information with trusted third-party service providers who assist us in website operation and business purposes. These third parties are contractually bound to keep your data confidential.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies to enhance your browsing experience and collect non-personal information. You can manage your cookie preferences through your browser settings. For more information, please visit our Cookie Policy.

7. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date indicated at the top.

9. YOUR RIGHTS

As Tile House Ltd adheres to strict GDPR Law, you have the following rights:

• The right to withdraw consent for us to use any data you have voluntarily provided.
• You may request for Tile House Ltd to delete or restrict the processing of your personal data.
• The right to request a copy of the personal information you have provided to us.

10. CONTACT US

If you have any questions about this Privacy Policy, please contact our Data Security Team:

Tile House Ltd — Data Security Office

101-103 Barking Road, Canning Town, London, E16 4HQ

Email: